Terms of service
Product availability
All items shown on our Web Site are currently available. Please allow 3 days for processing your order (5 days for personalized orders).
If you choose standard shipping, you can expect to receive your order in 3 - 7 business days after we ship. You will receive Rush orders in 2 business days after we ship. Rush Service is available to street addresses only (no PO Boxes).
If we are shipping Internationally, you will receive your order 6 - 10 weeks after we ship. International Rush shipping is also available. You will receive your order 2-3 business days after we ship. Rush Service is available to street addresses only (no PO Boxes).
Will I receive an order confirmation?
Yes, you will! After you submit your order, you will see an order confirmation screen thanking you for your order. Once you receive this message screen, please be assured we have received your order.
If you would like to keep a record of your order, please use your browser's print function to print your order confirmation.
(NOTE: If you provide your e-mail address with your order we will send you two e-mails regarding the status of your order. The first e-mail message is an immediate receipt of your order; the second e-mail iis sent to notify you of when your order has shipped/mailed.)
Can I place my Internet order over the phone?
You bet! Just call 1-800-525-0656. Print out your Shopping Cart page or have your list of item numbers and your credit card handy. We look forward to your call!
Do you collect sales tax?
We are required to collect 2.9% sales tax for Colorado residents, and 5% sales tax for Wisconsin residents. We will automatically calculate sales tax on your order screen if applicable.
What payment methods do you accept?
We accept Visa and MasterCard (credit or debit), and American Express. For mail orders, you can also pay by check or money order (made payable to Trumble Greetings).
Our satisfaction guarantee.
We guarantee your satisfaction! If you are not satisfied with our products, call us! We will promptly and cheerfully exchange the item(s) or refund your money -- whichever you prefer. No hassles! Here's more information about our privacy and security guarantees.
When will I receive my order?
Please allow at least 7-10 business days after we process and ship your order for standard delivery. Rush Service is also available at an additional cost. You should receive your order in 2 business days after we ship. Rush Service is only available to a single street address in the Continental U.S. If we are shipping Internationally, you should receive your order 6-10 weeks after we ship. International Rush Shipping is also available (call or email us for details). You should receive your rush order 3-4 business days after we ship. International Rush Service is available to street addresses only (no PO Boxes).