Effective July 2004
Updated April 2017, May 2018
Leanin’ Tree and Trumble Greetings are committed to respecting your privacy, and we appreciate your trust in how we handle the information we collect when you visit us. While we may collect aggregate information on what pages our visitors access, as well as information voluntarily supplied by visitors on our on-line surveys, this information is used primarily to fulfill products and services requested of us, and for improving the Leanin’ Tree Web Site content to make your shopping experience positive.
Additionally, when/if you provide us your e-mail address, we will not sell or rent it to other companies.
If you have any questions about this privacy statement, the practices of this site, or your dealings with this site, please contact us via the following:
Leanin' Tree, Inc.
PO Box 360
Longmont, CO 80504
Phone
US & Canada: 800-525-0656
International: 303-530-7768
Privacy Policy Contents
- Condition of Use and Revision Statement
- What information do we collect
- How do we use the information we collect
- Information we share with others
- Updating or reviewing your information
- Cookies and how we use them
- Your Rights
- Security Statement
- Data Breaches
- Privacy of Children
Condition of Use and Revision Statement
By using the LeaninTree.com web site, you agree to the collection and use of information as set forth in this privacy policy. From time to time, we may update this policy. We will always post any changes to our policy on this page, with the date of the revision, so that you are aware of what information we collect and how we use it. Any customer who does not agree with the revised privacy policy may contact us and ask to be removed from all future marketing efforts.
What information do we collect
We collect information from you when you place an order, request a catalog, or use one of our on-line services. Depending on the service requested, we may collect alternate shipping addresses and other relevant information necessary for us to complete the requested service. In addition to your personal information, we collect general navigational and browser information as you use our web site.
The information collected may include:
- Contact information (name, mailing address, and phone number)
- E-mail addresses
- Financial information (credit card information)
- IP address and Browser software information
- Navigational paths through the web site
How do we use the information we collect
Contact information: (Name, address, phone numbers, and e-mail addresses)
This information is used to complete the ordering process and send your order to you. If we have questions regarding services or orders, we will use this information to contact you.
This information is also used to contact you with information about our company. If you prefer not to receive catalogs or e-mail updates from LeaninTree.com or TrumbleGreetings.com, or if you prefer to receive them less frequently, contact us at the address shown below. You can also unsubscribe from our e-mail updates using the link provided in each edition of the e-mail.
Leanin' Tree, Inc.
PO Box 360
Longmont, CO 80504
Phone
US & Canada: 800-525-0656
International: 303-530-7768
E-mail addresses
Your e-mail address may be used to contact you with information on our products or services. You will only receive e-mail notifications from us if you have specifically notified us that you wish to receive them. If you do not want to receive these notifications, please provide us with your name and e-mail address with a note indicating you do not want to receive e-mail notifications, or unsubscribe by using the unsubscribe link in any email we send you. If you have not provided specific authorization for these e-mails, or have changed your preference by contacting us, you will only receive messages regarding specific orders which you have placed with us.
Financial information
Financial information is used only to bill you for your products.
Information about other people
We only use information you provide about other people in order to deliver information, products, or services specifically requested by you. We do not contact them, or share information regarding them unless directed by you. Please be aware that when you use our on-line services to contact others, marketing information and information directing them to our website may be included in the contact.
IP Address and Browser software information
We may use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address also may be used to gather broad demographic information and to recognize customer traffic patterns and site usage. This information aids us in merchandising and in developing the design and layout of the site.
Navigational paths through the web site
Your navigational path is aggregated with other customers’ navigational paths and is used for internal review. This information allows us to continually improve our web site resulting in a positive shopping experience for you.
Information we share with others
Your e-mail address will not be sold or rented to other companies.
Your mailing address
Occasionally, we make our mailing addresses (names and addresses only) available to other reputable companies whose products and services we think you might find interesting. Should you prefer to not receive such mailings, please provide us with your name and mailing address, along with a note explaining that you do not want your name and address shared with other companies.
Your e-mail address
If you choose to receive emails from us, the email address that you submit to us will be forwarded to ExactTarget, a third-party data processor who provides us with email marketing services. Your email address will remain within ExactTarget's database for as long as we continue to use ExactTarget's services for email marketing or until you specifically request removal from the list. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list. While your email address remains within our database and ExactTarget's database, you may receive periodic emails from us if you have granted us permission to email you.
Financial Information
If you purchase a product or service on our website, we do not store your payment card information. Credit card transactions are handled by a third-party financial institution and their vendors, which receive the credit card number and other personal identifying information only to verify the credit card numbers and process transactions. They are contractually obligated to maintain the confidentially and security of these transactions and are restricted from using such information for any other purpose.
Law Enforcement Agencies
In the event that it is necessary to comply with law enforcement activities, LeaninTree.com may release personal information to the appropriate law enforcement agencies to protect the rights, property, and safety of Leanintree.com, our employees, and our customers.
Updating or reviewing your information
To update your customer information (name, address, telephone number, e-mail address and e-mail contact preference), please contact us at the address shown above. To protect your privacy, we will need to validate your identity before you update or review your information.
Please note — because we plan our mailings in advance, it may take several weeks for your request to become effective.
Cookies and how we use them
In general, cookies are small text files that web sites place in your computer to help your web browser remember specific information. On the Leanin' Tree web site, we use cookies to make your shopping expeirence easier and more enjoyable. Our cookie retains your viewing preference and information about your order, including information about any offers to which your are entitled. No Personally Identifiable Information (PII) is stored in our website cookies. We use cookies and other data collection technologies to:
- Help you navigate our website
- Provide an optimized shopping experience
- Facilitate the sign up and login process for our services
- Personalize your experience
- Analyze which pages our visitors visit
- Measure advertising and promotional effectiveness
If you reside in the European Union or other jurisdiction that requires us to obtain your consent to use cookies on our site, then you will have an opportunity to manage your cookie preferences on the site; except that certain cookies are required to enable core site functionality, and you cannot choose to disable those cookies.
Learn more details about cookies and how we use themCookies and our Affiliates
Leanin’ Tree offers greeting cards and products through affiliate relationships. In these cases, our affiliate partners will enable a (60 day) cookie on your computer. A cookie is necessary to enable any web site to personalize your experience, including our affiliates. Presently, our affiliates use cookies to:
- Track and record a click Event
- Determine how to credit a sale or lead Event
- Track and record a tracking Event
These cookies are only initiated during user sessions from the affiliate networks and not from Leanin’ Tree. They are set to terminate in 60 days.
We will never (and will not allow any third party to) use any statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site.
Cookies and Google
Leanin’ Tree uses Google Analytics to analyze the use of this website. Google Analytics generates statistical and other information about our website use by means of cookies. The information collected includes standard Internet log information and visitor behavior information in an anonymous form. This information is transmitted to Google and subsequently used by us, in aggregate form, to compile statistical and usage reports about our website for use by Leanin’ Tree. We do not combine the information collected through the use of Google Analytics with personally identifiable information, nor can we identify a specific visitor through the use of the Google Analytics cookie.
You can opt-out of Google Analytics without affecting how you visit our site-for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page: Google Analytics Opt-out (//tools.google.com/dlpage/gaoptout)
We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information to us.
Your Rights
If you reside in the European Union, you have the right under the General Data Protection Regulation to request from Leanin' Tree access to and rectification or erasure of your personal data, data portability, restriction of processing of your personal data, the right to object to processing of your personal data, and the right to lodge a complaint with a supervisory authority. If you reside outside of the European Union, you may have similar rights under your local laws.
If you wish to exercise your right to restriction of processing or a right to object to processing; or to request access too rectification, portability or erasure of your personal data, or to delete your Leanin' Tree account, contact us at:
Leanin' Tree, Inc.
PO Box 360
Longmont, CO 80504
Phone
US & Canada: 800-525-0656
International: 303-530-7768
Security
Leanin’ Tree, Inc. shares your concern about the security of your transactions when ordering from us. Because of this concern, we have developed a secure on-line ordering process which will let you order from us with confidence.
Learn moreData Breaches
We will report any unlawful data breach of this website's database or the databases(s) of any of our third-party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
Privacy of Children
Our products and services are marketed for purchase or use by adults or with the consent of adults. Our web site is not intended for use by children under the age of 13, and we do not knowingly collect personal information children under the age of 13.
Thank you for visiting us. We hope you enjoy your on-line shopping experience and the convenience of having your order delivered right to your front door!